Joseph G Tkn

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Verified Reviewer

Parts arrived broken

Very unreliable parts come late, never, and or broken. The last 3 ordered parts have been lost, late, or broken. The customer service number will not answer
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Loss:
$200
Cons:
  • Evrything
  • Unreliable

Preferred solution: Full refund

User's recommendation: Don't shop with this company

Willie E Kib
map-marker Detroit, Michigan

Very bad service

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The guy who works behind the counter sucks very very bad attitude. From the Elyria Store. Will never go back again
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David W Rhd

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Verified Reviewer

Bad service not defined eBay just discount auto parts warehouse othe

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Bad service not defined eBay just discount auto parts warehouse othe
Bad service not defined eBay just discount auto parts warehouse othe - Image 2
Other people also got shaft and or never gotten or wrong one and me goes Im also Weber carb float owner builder Daves auto Weber racing Indy 500 we need understanding this froud and Im gonna pig attorney general as fare Chevy its all junk anywaycall verify and ask for photo stalk number prodded look up. I live Washington other company few steps away even streight hit unmarked skp
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Loss:
$45
Pros:
  • Prices
Cons:
  • Actually it is a week to deliver it to the customer

Preferred solution: Let the company propose a solution

User's recommendation: Look up stalk number call verify and orders on ebay think there costing stealing money very bad customers

Chris B Uyc

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Verified Reviewer

Question on order

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Auto Parts Warehouse - Question on order
Auto Parts Warehouse - Question on order - Image 2
I tried to call and cancel my order because my package was supposed to be here today I called UPS and there was only a label made nothing shipped I placed this order Thursday it was supposed to be here today I want to cancel my order and get my money back if you could please have somebody contact me immediately or Ill call my bank and consider a fraudulent charge thank you
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Loss:
$120
Cons:
  • Delivery delayed
  • Did no like
  • Customer service and damaged parts

Preferred solution: Full refund

User's recommendation: Actually ship the product on time and not take payment when nothing is in stock that’s theft

Ingrel B

Carparts.com do not answer the phone you have taken my money and I only received part of my order. It clearly says on my conformation i ordered 2 left and right. Not satisfied.

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I ordered parts paid for them and only received the right side and when I place the order it said right and left.
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Preferred solution: Deliver product or service ordered

User's recommendation: not!!!!!

William G Lbi

For my FedEx return label

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You never sent the return label. The phone number for customer service does not work and the direct call to customer service from the internet at your website had you hanging up after 15 minutes asking if my issue was resolved. Of course not. No one ever actually answered the phone and you never sent a return label for the used goods you advertised as new.
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Loss:
$215
Pros:
  • Low price

Preferred solution: Full refund

User's recommendation: Stay away from this company. Fraud. Used parts for new, no refund, no return.

Alma S Dra

Dissatisfaction.

Unable to gain access using up to 5#'s. Order documents need revision on including prices for items and location of shippers and their names. Have been calling for 3 days.
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Loss:
$180

Preferred solution: Refund of core returns

Marc-kee H

Warranty

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Auto Parts Warehouse - Warranty
Auto Parts Warehouse - Warranty - Image 2
Auto Parts Warehouse - Warranty - Image 3
My part was infected and did not work on my vehicle
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Loss:
$10
Pros:
  • Parts come fast
Cons:
  • Customer service and damaged parts
Reason of review:
Order processing issue

Preferred solution: Deliver product or service ordered

Alma S Dra

Waiting for refund on core part

Returns picked up on 6 2. Received by shipper on 6-4 and 6-8. Refund has not been issued to date 6-11.
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Loss:
$180
Pros:
  • Calling for 3 days without access

Preferred solution: Refund on core part

User's recommendation: Order documents must have clarity for consumer

Brian h Aks

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Verified Reviewer

My parts have not arrived

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FedEx terminal in north Jackson Ohio has had my parts sitting there now for over 24 hrs and can't get through to anyone there
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Loss:
$200

User's recommendation: Dont use fedex

Anonymous
map-marker Los Angeles, California

You guys took my money and never sent the part

So unprofessional updating ur customers about there order is key i basically paid u for nothing keep up the bad work
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Anonymous
map-marker Brandon, Florida

I need to be reach at 813384**** s a p

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I placed order 4470**** and it's been 2 months and I never got that part also I m the owner of easy car dealer LLC
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User's recommendation: I don’t know yet

LES R Nke

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Verified Reviewer

CHECKING ON ORDER

ORDER # 4481**** TRIED TO TRACK ORDER...WAS TOLD THERE WAS NO ORDER PLACED. ORDER PLACED 4-16-2020. WHAT IS STATUS ?? THANK YOU
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Cons:
  • No response to where is my order

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Chicago, Illinois

You sent the wrong starter

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I need my money back. My email is dianereese9@***.com
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User's recommendation: I have known

Kenneth F Mxf

Shipping

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Order part yesterday with next day shipping at a high priority price, now you saying that it is estimated to be here tomorrow, have tried to contact you whithout any chance.would Iike to cancel order and get back my money at this time,if not then I will have to do a return going to get one this morningSad
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Loss:
$41

Preferred solution: Full refund

Anonymous
map-marker San Diego, California

Returning a merchandise

Autopartswarehouse responded in a timely manner with my request. Thank you so much to pissedconsumer.com
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About

Summary

Auto Parts Warehouse is an American company. Advance Parts Warehouse provides a number of different catalogues with auto parts such as mirrors, wheels, compressors, air filters, brake pads, exhaust system, cold air intake, shocks, bumpers and many other accessories at comparatively low prices. The company offers auto parts and accessories for such brands as Acura, Alfa Romeo, Aston Martin, Audi, BMW, Buick, Cadillac, Chevrolet, Chrysler, Daewoo, Daihatsu, Dodge, Eagle, Ferrari, Fiat, Hyundai, Infiniti, Isuzu, Kia, Lincoln, Mazda, Mercedes Benz, Mercury, and so much more. At the present time, Advance Parts Warehouse owns a number of warehouses nationwide and offers fast and easy shipping.

Auto Parts Warehouse reviews and complaints

Auto Parts Warehouse is ranked 127 out of 1160 in Auto Parts and Accessories category

Area Served

USA

Payment Methods

VISAPayPal

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