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2.7 Based on 6 reviews
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I don't mind getting the wrong part after or during a direct fit part and finding that it isn't. I called and the customer support people were very friendly however after receiving the RMA I found that I had to pay the returned postage which is about 20% of the cost of the part. It was not my fault or error in ordering the part and I don't feel I should have to pay for the return shipping. Is there anyone out there who can make sense of this?... Read more

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This company has predatory business practices. I never place my order and they had already deducted the money from my checking account run around for about 20 minutes never got a chance to speak to a supervisor. I called back and then was actually given the number to the warehouse when I was told it was a confidential number that they cannot give out. Notified your bank that you did not give authorization. Read more

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I odered an O Ring for my 1999 Saab Crankshaft Position Sensor. Part was around 4 bucks and shipping around 7.95. I swallowed hard on the shipping, but what the heck, I need the part. Got my order today - a camshaft position sensor O ring for a Mercedes Benz. Went online to chat with customer service. Willing to refund price of wrong part but not shipping. Wanted me to order correct part and pay again for shipping. Said it was my fault. As... Read more

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Absolutely horrible experience and subpar level of customer service. I Purchased many items from this company and just found out that when i claimed one of their discounts I was signed up for a membership at "Complete Saving" From that point on a $12 monthly charge was apply to my account. I am a busy person and always skimed over the small charges when i review my bank statement. As it turns out they had made over 59 withdrawals before I... Read more

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Purchased 3 parts in total to fix a leak in my intake manifold. One of the parts never got a tracking number and never arrived. Called customer service number several times and got the same answer each time, that they would email me a new tracking number asap. It never happened. The only reason I eventually let it go is because they never took the money for two of the parts, one I received and the one that I didn't. I'll call it an eye for an... Read more

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Sell me a mirror and it doesnt function correctly no answers very disappointed in their lack of knowledge about the item

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I have been using Alto since the past 5 years. The car has never given me any trouble. But two month back the car started making noise. My driver suggested that we change the part, as that would be a good option in the long run. I had from a friend that he had bought Maruti Celerio Spare Parts from Suzuki Spare Parts. He was very happy with their service. So I decided to try them too. They organization has very friendly staff and they solve... Read more

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I ordered a side marker light for my Volvo and Auto Parts Warehouse sent me the wrong part. I called them the next morning, part unopened because it was obviously the wrong part, and was told someone would email me with instructions on returns. I received a long survey to fill out on why the part was being returned which I filled out and sent and never heard back from them. When I tried to call I got the run around, including that shipping... Read more

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I ordered a catalytic converter for 99 jeep grand cherokee. So 9 days went by I looked at my email to see if they gave me a tracking number. Well come to find out they never sent me any notice no tracking number no conformation of my purchase anything. Then I call them the lady I spoke with was name Case. She told me the part ha sent left the warehouse but she continued to reassure me all parts are shipped within 24-48 hours of the purchase so... Read more

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1st time ordering through them and i never write reviews but I was so dissatisfied. Shipping time was good but I ordered a brake caliper for my miata and they did not supply the banjo bolt. Not a big deal because I thought I could use my original one (M10 x 1.0). NOPE, hrs after several parts stores I found out the this new caliper needs a 3/8 x 24 banjo bolt which must be rare because I can't find it locally. I called customer service because... Read more

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