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Auto Parts Warehouse - Ordered part, after waiting 1 week order was canceled ( out of stock) I was not notified

I was waiting for a part that was out of stock, after 1 week I called and was told we canceled the order ( but failed to let me know). I buy parts all the time from other vendors, and have never had this problem. My advice AVOID this outfit, there are a ton of good comppanies out there where you won't have to deal with this level of incompetance!!
#1429707
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Ordered 4 items. First three items came quickly and were of acceptable quality. The largest item however, a hood, was an absolute nightmare. The delivery company XPO logisitcs failed to show to FIVE arranged drop off times. This resulted in a total of 16 hours waiting...
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2.0
I didn't like
  • Customer service and damaged parts
#1420280
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I ordered an important part on a Thursday and I needed it by Saturday so I paid over $26 for two day shipping. The day after my order was placed, I was told my order was pending because I ordered with a debit card. (They said if I had ordered via PayPal, it would have...
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1.0
#1407244
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had no problem up to now . i have got a pair of bad rotors that warped and now they won't stand behind there product. THEY GIVE YOU THE RUN AROUND ! Be very careful what u buy. I myself will not buy this junk anymore. CUSTOMER IS ALWAYS RIGHT ? THEY DON'T THINK SO! I...
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2.5
I didn't like
  • No taking care of properly
#1350966
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Should have learned my lesson the first time, after I ordered a part for a 2000 Porsche that did not fit my vehicle. Most annoying and complicated return process ever that almost required an act of Congress. This time the front and rear EBC rotors listed on their...
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1.0
#1336905
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Your drivers are driving 90 mile per hour down the road! They are going to end up killing someone! I will be calling the Pennsylvania Senate to discuss this issue with him since I called your company and was hung up on and also if I see it again I will have the police...
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1.0
#1279357
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Auto Parts Warehouse - Return

Thank you for all your help Bob.
#1242711
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Auto Parts Warehouse - Return

Everything is taken care of
5.0
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
#1242582
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Purchased Beck Arnley calipers for my Xterra. the driver side started to leak after 11 months. I ended up replacing it with a Nissan OEM which was $800 after install. Pads were also ruined as they were soaked with brake fluid. From auto parts warehouse: "We are not...
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1.4
#1168986
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Contact Auto Parts Warehouse

Mailing Address:
Auto Parts Warehouse
16941 Keegan Avenue
Carson, California 90746
United States
Phone:
(800) 913-6119
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Auto Parts Warehouse - Very good representative very knowledgeable!

I'm very happy with the company representative you knew exactly what I wanted and explained everything to me.
4.0
Details
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Turnaround Time
Value for money
#1135802
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